0%

14-location dental group

Meridian Dental

Fourteen locations, six logins, and no idea which ads worked.

+24%

booked appointments

1 dashboard

replacing 6 logins

-41%

no-shows

The funnel was invisible.

Calls, forms, and walk-ins were tracked in different systems — or not at all. Ad spend was allocated by feel.

We wired every location to one pipeline.

Server-side events from booking, phone, and front desk into a single attribution model per location.

Reminders that actually remind.

SMS sequences tuned per appointment type, with quiet hours and reschedule links. No-shows fell within the first month.

Booked appointments up 24% on flat ad spend. The operations team opens one dashboard instead of six logins.

Harbor & Vine